Frequently Asked Questions
Everything you need to know about our handcrafted accessories.
Where are your products made?
Every bow tie, necktie, and accessory is handcrafted by our skilled team of seamstresses at our production facility in Middlebury, Vermont.
How long does it take for my order to ship?
Since many of our items are made to order, please allow 2-4 business days for production before your order ships via your selected delivery method.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return or exchange unworn items in their original condition.
Do you offer custom sizes or styles?
Yes! We specialize in custom orders. Whether you need an extra-long necktie, a specific bow tie shape, or matching sets for a wedding, our team can accommodate your needs.
How do I care for my silk bow ties?
We recommend professional dry cleaning only for our silk products. For minor wrinkles, a cool iron or light steam can be used carefully.
Do you offer international shipping?
Yes, we ship our Vermont-made accessories to customers all over the world. Shipping rates and delivery times vary by destination and are calculated at checkout.